SECTION 1 – WHAT PERSONAL INFORMATION DO WE COLLECT?
Through the site, Black Claw collects information about identifiable individuals (“Personal Information”) relating to use of the site and the ordering of products by users, which may include but may not be limited to the following information:
(i) contact information that you provide to us in connection with creating and maintaining an account through the site, including e-mail address, name, address, and telephone number;
(ii) your computer’s internet protocol (IP) address, which is information that helps us learn about your browser and operating system;
(iii) information that you send to us through our web contact form or that you provide to us for the purpose of subscribing to our mailing list or newsletter, including your e-mail address;
(iv) information relating to any purchases you make of products or any other transactions and that you provide through our site, including your name, address, telephone number, email address, other contact information, and credit card details and billing information; and
(v) contact information and address information associated with social media and other Internet accounts that you provide to us, including web address, profile and related information associated with your social media accounts, including Facebook, Twitter, and Instagram.
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
SECTION 3 – CONSENT
How do you get my consent?
If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at:
Black Claw LLC
215 SE 9th Ave. #304
Portland, Oregon 97214
SECTION 4 – DISCLOSURE
You acknowledge and agree that we may use and disclose your Personal Information, without notice, to third-parties such as (i) government agencies, as required by law; (ii) certain parties as necessary to respond in good faith to legal process (including but not limited to subpoenas and court orders); (iii) third-party agents, partners, and service providers; and (iv) third-parties involved in a merger or acquisition (see Section 11).
SECTION 5 – GDPR
If you are located in the European Union, you may have certain additional legal protections under the General Data Protection Regulation (“GDPR”). You may be entitled to request access to the limited information we may have about you and how we process it. You may also have a right to have such information corrected or deleted, to restrict our processing of that information, to have personal data relating to you transferred to another organization and, in some cases, to file a complaint regarding our processing of your personal data with a local data protection authority.
If you do not want us to have any of your personal data, please do not use the site. Or, if you use the site and you object to the processing of your personal data, or if you have provided your consent to processing and you now wish to withdraw that consent, please let us know by contacting us at firstname.lastname@example.org. If you object or withdraw consent, know that your objection or withdrawal could mean that you are unable to use the site, and that we may be unable to perform other actions you request.
SECTION 6 – BigCommerce
Our store is hosted on BigCommerce.. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through BigCommerce’s data storage, databases, and the general BigCommerce application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then BigCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 7 – THIRD-PARTY SERVICES
We may engage other companies and individuals (“Third-Party Service Providers”) to use your Personal Information for the purposes set forth above. These Third-party Service Providers may require or be provided with access to your Personal Information in order to perform services on our behalf. In general, Third-party Service Providers used by us will only collect, use, and disclose your Personal Information to the extent necessary to allow them to perform the services they provide to us. However, certain Third-party Service Providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
We recommend that you read the privacy policies of Third-party Service Providers so that you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain Third-party Service Providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a Third-party Service Provider, then your Personal Information may become subject to the laws of the jurisdictions in which that Third-party Service Provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their Privacy Policies.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at by visitors. To opt out of Google Analytics tracking for certain browsers, visit https://tools.google.com/dlpage/gaoptout. You also may be able to decline or disable cookies and similar tracking technologies we use by using an unaffiliated third-party service.
SECTION 8 – SECURITY
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 9 – COOKIES
A “cookie” is a small text file consisting of alphanumeric identifiers that is placed on your hard disk by a web page server. The identifier is then sent back to the web page server each time the browser requests a page from the web page server. Cookies contain information that can later be read by a web page server in the domain that issued the cookie to you. Cookies do not typically contain Personal Information, but Personal Information that we store about you may be linked to the information stored in and obtained from cookies. You may choose to decline or disable cookies or similar tracking technologies through your browser or other tools, but doing so may affect your ability to access or use certain features of the site. For more information about cookies, visit https://www.allaboutcookies.org/.
SECTION 11 – BUSINESS TRANSFER
If our site or store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. In the event that Black Claw (or all, or substantially all, of Black Claw’s assets) were to be acquired by a third-party, Black Claw’s collected customer information will be considered a transferred business asset.
SECTION 12 – QUESTIONS AND CONTACT INFORMATION
You may be entitled to access to your Personal Information (including an accounting of the collection, use, and disclosure of your Personal Information) upon request. If your Personal Information is inaccurate or incomplete, or there is an error in Black Claw’s records relating to your Personal Information, you may be entitled to have it corrected.
Black Claw LLC
C/o Privacy Compliance Officer
215 SE 9th Ave. #304
Portland, OR 97214
Last updated: December 2019